The Wealth & Fiduciary Officer I assists Retirement Services Manager to maintain and grow client relationships in Retirement Services Group. Responsible for opening new accounts, maintaining files, and performing various administrative functions.
Duties And Responsibilities
- Assist in all areas of service and management of client relationships in Retirement Services Group.
- Open new accounts. Includes knowledge and application of all retirement plan types for coding correct information for proper set up within regulatory requirements.
- Create and maintain client, individual and household, CRM data information including client contacts and prospect sales process.
- Coordinate and reconcile asset transfers in for new accounts and from closing accounts.
- Prepare and maintain client files and image all account documents and correspondence.
- Prepare and coordinate requests for distributions from retirement accounts.
- Serve as internal contact for clients and bank officers for account assistance and meet in-office with clients as needed for general assistance.
- Manage the enrollment process of new plan participants, including enrollment packages, QR codes, and providing date to sponsor and recordkeepers.
- Maintain database of retirement plan participants and sponsors for regular email communications.
- Maintain working knowledge of all policies, procedures and regulations pertaining to retirement plan services.
- Maintain securities and other licenses necessary to provide required client services.
- Maintain records and provide monthly reports for Wealth Management Group Referral Incentive Program for banking Production group.
- Maintains a thorough knowledge of Bank products, services, policies, procedures, and appropriate regulatory issues as related to daily job functions including but not limited to:
- Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank's standard of conduct.
- Performs other duties as requested.
- Participates in the bank's High-Performance Rewards Connections program.
- Makes referrals to the Mortgage Center and Branches
Position Requirements
- Bachelor's Degree preferred.
- Five or more years of similar or related experience in Accounting; Finance; Investment Management
- General computer and typing experience with Microsoft Office Suite, to include Excel, Word, and Outlook
- Excellent verbal and written communication skills
- Extensive reading as needed.
- Work outside of regular business hours, as deemed necessary.
- Ability to make difficult decisions and handle multiple tasks with daily deadlines.
