Head of Strategy & Biz Ops | Marketplace | $8M ARR | Early Stage | NYC Onsite

Ghost is partnering with one of the fastest-growing companies in the creator economy to hire their first Head of Strategy & Biz Ops.

This company has scaled to $8M+ ARR with a team of fewer than 10 people, is growing 30% month-over-month, supports 950K+ creators and 1,000+ brands, and facilitates $1M+ in weekly creator payouts. They're building the operating system for creator-led marketing and are looking for a high-agency operator to work directly alongside the founders as they scale.

Why Join?

Work directly with founders — Act as an extension of the leadership team, partnering closely with the CEO across strategy, operations, hiring, and client delivery.

Join at a key growth stage — Be the first hire in this function and help shape how the company scales.

Operate at meaningful scale — Help build the infrastructure behind a platform serving nearly a million creators and over a thousand brands.

What You'll Do

Build and optimize internal operating systems, workflows, and processes across the business
Own critical business operations including onboarding, contracts, payroll coordination, vendor management, and compliance processes
Lead recruiting efforts and manage the hiring funnel from sourcing through candidate experience
Partner directly with high-value customers and support managed service engagements
Develop playbooks and scalable processes that multiply founder effectiveness
Drive strategic initiatives while also executing the operational details that keep the business moving

What We're Looking For

Ambitious & energentic - someone who wants to work in a fast paced early stage startup
3–6 years of experience in strategy, operations, consulting (MBB), investment banking, Chief of Staff, or startup leadership roles
Experience working directly with founders or executive teams, ideally in an early-stage startup environment
Strong analytical capabilities with advanced Excel/spreadsheet skills
Experience building systems, workflows, operational processes, or CRM infrastructure
Confident client-facing communicator who can independently lead customer conversations
Demonstrated ownership, initiative, and ability to thrive in ambiguous environments

Location: New York City (FiDi) – 5 days/week in office

If you're looking for a role where you'll have a direct impact on company trajectory, work alongside exceptional founders, and help scale one of the fastest-growing businesses in the creator economy, we'd love to speak with you!👻

Ghost

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